Shipping Policy

Last Updated: May 2025

At wikiRay PETS, we showcase premium pet products to help you make informed buying decisions. However, all product purchases are fulfilled and shipped exclusively through Amazon Australia.

1. Order Processing & Fulfilment
All orders placed through product links on this website are redirected to Amazon.com.au. Once on Amazon, your order, payment, and shipping will be processed under Amazon’s policies and procedures.

We do not handle or process any orders directly through wikiraypets.com.

2. Shipping Methods & Timeframes
Amazon Australia provides a range of shipping options, including:

Standard Delivery

Expedited Delivery

Priority Delivery (where available)

Shipping costs, delivery times, and available methods will depend on your location and Amazon’s policies at the time of checkout. For more details, please refer to Amazon Australia’s Delivery Information.

3. Tracking Your Order
After placing your order on Amazon, you will receive a confirmation email with tracking details. You can also track your shipment by logging into your Amazon account and visiting the “Your Orders” section.

4. Delays or Issues
Any shipping delays, lost packages, or delivery issues must be addressed through Amazon’s customer support. wikiRay PETS is not responsible for shipping-related concerns as we do not directly handle the fulfilment.

5. Questions?
If you have any questions about how our site works or need help navigating the purchase process, feel free to reach out:

📧 [email protected]